Our Dog Walking Membership Plans are made with you and the needs of your pups in mind!
When you choose a Membership Plan with Green Paws Chicago, you are becoming a valued member of our Green Paws family! Your pup is guaranteed a designated walk window and a primary Pet Care Specialist. This means trustworthy team members to look after your furry family members and a consistent schedule you can depend on.
Peace of mind is priceless, but another benefit of becoming a membership client with us is that our members receive all of our additional services at a reduced rate compared to clients who use our dog walking, overnight care, and health and hygiene services on an à la carte basis. There is also no long-term commitment, as our Membership Plans are structured as month-to-month packages that you can pause or cancel as needed before the start of any month at no additional cost.
The Membership Plans we offer are customizable and come in two flavors — our SteadyCare Walking Plan for pups of all shapes and sizes, and our PuppyCare Walking Plan built with your puppy and helping you to shape their routine in mind.
All of our SteadyCare Membership Plans begin at three days per week with an option for one or two walks per day, and the standard duration of walks is twenty-five minutes. Our most popular Membership Plan is our SteadyCare5 package, which is one 25-minute walk scheduled daily Monday through Friday.
Our PuppyCare Membership Plans also begin at three days per week with two walks scheduled per day and a walk duration of fifteen minutes to allow them a quick bathroom break and a chance to socialize and settle into a regular routine.
If you are interested in a becoming a member of our Green Paws family, please fill out our Contact Us form to begin the on-boarding process or give us a call at (312) 546-4185 for any questions about our other packages or plan customization.
The standard length of our membership walks are twenty-five minutes and they begin at one walk three days per week. Membership walks are typically scheduled Mondays through Fridays between 9am to 5pm.
If would like regular evening or weekend walks, are interested in a longer walk duration, or need twice-daily walks, we also offer customized memberships, as well!
Members receive a reduced rate on all walking services and overnight sittings that span two weeks or longer. For more information on our monthly membership rates, please fill out our Contact Us form to begin the on-boarding process or give our office a call at (312) 546-4185.
Frequently Asked Questions
Q: Do your SteadyCare and PuppyCare membership packages include evening and weekend walks?
A: Typically, our membership packages consist of weekday walks scheduled Monday through Friday between the hours of 9am to 5pm. However, if you are interested in an earlier/later time slot or in walks on the weekend, we can work to create a custom membership plan that will best accommodate you and your pet’s needs.
Q: I see that there are different plans like SteadyCare3 or PuppyCare4. What do the numbers in the SteadyCare and PuppyCare packages refer to and how do I know what package is perfect for me?
A: The numbers in our different membership packages refer to the number of days per week your pup receives walks. Whether you are looking for one or two walks a day, just let us know the number of days per week you need walks, and we’ll let you know which package would suit you and your pup best depending on your needs!
Q: How long does a Membership Plan last and what if I want to pause or cancel it?
A: The nice about our membership packages is that there is no contract, so you can pause or cancel your membership as needed! As mentioned previously, our membership packages operate as a month-to-month package so, for example, if you are a member January through July but need to cancel your membership in August, just let us know prior to the start of the month of August and we will cancel your membership beginning that month.
Q: What if I don’t want services once in a while? Am I stuck with them since my membership is for the whole month?
A: Not to worry! We understand that everyone takes a day off from work here and there and pups need to go to the vet or the groomer’s! In the event you won’t need a walk on a particular day and would like to cancel, you may do so up to three times per month without penalty and we will credit those walks back to you on the following month’s membership charge. All we ask is that you let our office team know by 4pm the day prior to when the walk or service you would like to cancel is scheduled so we may let someone else have your time slot.
And if you are going out of town and won’t need walks for an extended amount of time, we have got you covered! Just let us know about the days you’ll be out of town before the beginning of the month in which you’ll be vacationing and we will prorate your membership for the month accordingly so you only pay for the days you’ll need walks.
Q: What about holidays? Are they included in my membership?
A: We are happy to provide care for your furry friends on holidays! While walks on the six major holidays (New Year’s Day, Memorial Day, the Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day) are not included in your membership, you just have to let us know you’re in need of service and we will be happy to add a holiday walk to your schedule. You can find more details and information about our holidays services and pricing here.
Q: How are Membership Plans billed? What about additional services I use?
A: Our membership packages are billed at the beginning of each month, and you are charged for your walks upcoming that month and for any additional services requested the month prior. You will also see credits applied to that month’s membership if one of the previous month’s three allotted cancellations was used. We send out all statements electronically on the 1st of the month and you will be charged automatically two business days later.
Q: What if I would like to schedule an additional evening or weekend walk? Or have someone stay with my pup while I am out of town? Do you offer additional services for members?
A: All of our Membership Plan clients receive priority scheduling for services such as holiday overnights in addition to the membership discount that will be applied to any additional services you request like evening/weekend walks, cat or other pet visits, and overnight care. If you would like to learn more about these services or make a request, please either email our customer service or give our office a call at (312) 546-4185.
If you have more questions about memberships or would like a custom quote on a membership for you and your pup, please contact us today!